| Change of Vehicle | If your WiseDriving device is battery located or professionally installed then: • we will charge a fee of £120 which covers the cost of having a new device installed in your new car If your WiseDriving device is connected to your car’s OBD port then: • you must remove the device before changing your car and re-use it in the replacement car • where the device is not re-used and a new device is required to be sent out we will charge an additional fee of £65 for your change of vehicle. Irrespective of the type of WiseDriving device you have, if you choose to call us to complete the change of vehicle, you will be charged an additional administration fee of £35. |
| All other changes to your policy | My Account £0 Agent Assisted £35 |
| WiseDriving device and annual monitoring | The Telematics Fee for the first year is £150. All subsequent years you will be charged a £90 Telematics Fee which will be included within our renewal invitation. |
| Cancellation of the policy | Your policy is a contract for 12 months. If your insurance is cancelled for any reason you will be charged £75 in addition to the charge made by your insurer for the cover you have received. You will be charged £75 if you cancel your insurance policy in the first 14 days. Please note all fees charged are non-refundable in the event of cancellation. |
| Removal of telematics box when your policy ends | If you wish to have the professionally fitted WiseDriving device removed, you will be charged £90 to cover administration and the engineer’s visit for safe removal of your professionally fitted telematics device when your policy ends. |
| Missed appointment or failed installation | If you miss the appointment to install the WiseDriving device or our installation team attend but are unable to install the WiseDriving device, you will be charged a missed appointment fee of £45. |
| Other charges that may apply | If you are paying your premium by monthly instalments you may be charged £27.50 for any failed monthly instalment collection by your finance provider. iGO4 will apply a £20 fee if debt is sent to the debt collection agency. |
| Change of vehicle | If your WiseDriving device is battery located or professionally installed then: • we will charge a fee of £120 which covers the cost of having a new device installed in your new car If your WiseDriving device is connected to your car’s OBD port then: • you must remove the device before changing your car and re-use it in the replacement car • where the device is not re-used and a new device is required to be sent out we will charge an additional fee of £65 for your change of vehicle. Irrespective of the type of WiseDriving device you have, if you choose to call us to complete the change of vehicle, you will be charged an additional administration fee of £35. |
| All other changes to your policy | My Account £15 Agent Assisted £35 |
| WiseDriving device and annual monitoring | The Telematics Fee for the first year is £125. All subsequent years you will be charged a £125 Telematics Fee which will be included within our renewal invitation. |
| Cancellation of the policy | Your policy is a contract for 12 months. If your insurance is cancelled by us or the insurer for any reason you will be charged £75 cancellation fee in addition to the charge made by your insurer for the cover you have received. You have the right to cancel your policy at any time. If you cancel before the policy starts you won't be charged and any fees are refundable. If you cancel within the first 14 days, £75 of the Telematics Fee will be retained. If you cancel after 14 days, the full £125 Telematics Fee will be retained. If you chose to cancel within 14 days of your renewal the Telematics Fee will be refunded. If you choose to cancel after 14 days of your renewal the Telematics Fee will be retained. |
| Removal of telematics box when your policy ends | If you wish to have the professionally fitted WiseDriving device removed, you will be charged £90 to cover administration and the engineer’s visit for safe removal of your professionally fitted telematics device when your policy ends. |
| Missed appointment or failed installation | If you miss the appointment to install the WiseDriving device or our installation team attend but are unable to install the WiseDriving device, you will be charged a missed appointment fee of £45. |
| Other charges that may apply | If you are paying your premium by monthly instalments you may be charged £27.50 for any failed monthly instalment collection by your finance provider. iGO4 will apply a £20 fee if debt is sent to the debt collection agency. |
