Contact Us

We are working hard to answer our customers’ calls, but you may experience a longer wait than usual as we take precautions to keep our staff safe during the UK Coronavirus outbreak. Rather than calling us and waiting, why not find the answer you’re looking for in one of the following places:

If you’re already a WiseDriving customer, you can use ‘My Account’ to manage your policy. Here, you can view your policy documents as well as make changes to your policy with no admin fees.

Or if you have any queries, you can find the answers you’re looking for in our online help centre.

You can message us through Facebook Messenger or send us an email with any queries you may have. We have a dedicated team on hand to help and will answer your questions as soon as we can:

If you need to get in touch with us over the phone, it’ll be much quicker if you find the right number to call. Please see below for a list of numbers – based on your query:

BLACK BOX INSTALLATIONS

If your installation company is RS Connect please click here

If your installation company is Diareyes please click here

DIRECT DEBIT
For queries about your instalments, please call Close Brothers Premium Finance on 0333 321 8566
CLAIMS HELPLINE
Had an accident? Please call our Claims helpline (open 24 hours a day) on 0800 0086709
THEFT TRACKING

If you purchased your policy on or before 28th June 2016 and haven't since made a change of vehicle, please contact us on 02392 242 385.

If you purchased your policy or made a change of vehicle on your policy on or after 29th June 2016, please contact us on 0333 202 0001.

ALL OTHER QUERIES
For all other queries, please contact us on 01733308358