Contact Us


Customer Portal

If you’re already a WiseDriving customer, you can access your policy, make changes and review your Driving Behaviour Score here

Black Box Installations & Appointments

We use two installaction companies to install our devices - You will only need to ring one of these two companies depending on your policy. You can find out which company you need to ring including their contact details by checking your welcome email, which we sent to you when you first purchased your policy:

If your installation company is RS Connect please click here

If your installation company is Diareyes please click here

Direct Debit

If you have any questions about your Direct Debits, please contact Close Brothers Premium Finance:

They’re open:
24/7 Telephone Service 0333 321 8566
Click here to log on or register to use the Close Brothers Premium Finance Online Portal.

Claims Helpline and Theft Recovery Teams

Should you need them, our Claims Helpline and Theft Recovery Teams are here:

(24 Hours a day, just in case).

  • Claims Helpline: 0800 008 6709
  • Theft Tracking:
    • If you purchased your policy on or before 28th June 2016 and haven't since made a change of vehicle, please contact us on 02392 242 385.
    • If you purchased your policy or made a change of vehicle on your policy on or after 29th June 2016, please contact us on 0333 202 0001.

Get in touch

Click here to visit our FAQs page for answers to common questions or email us.

We will make every effort to respond within 24 hours to your request.

Further Queries

If you’d like to ask us any questions, talk through your quote or discuss your renewal give us a call or write to us.

  • Our Sales and Customer Service Teams are here:
  • Monday to Friday 8am to 8pm
  • Saturday 9am to 5pm
  • Sundays and Bank Holidays 10am to 4pm
  • Sales Team: 01733 308357(click to call)
  • Customer Service Team: 01733 308358(click to call)
  • Renewal Team: 01733 308325(click to call)
  • By Post:
  • Customer Service Team
  • WiseDriving
  • iGO4 House
  • Staniland Way
  • Peterborough
  • PE4 6JT